Store Policies
Returns
30-Day Return Policy
Unopened hair care products are eligible for return within 30 days of documented delivery in accordance with our return guidelines.
Fulfillment
Trackable Domestic Shipping
Trackable shipping methods are calculated and confirmed directly at checkout for reliable delivery across the United States.
Support
Direct Customer Care
Customer service inquiries are answered directly via olicelio.shop@olicelio.com from our Cheyenne, Wyoming headquarters.
Need further assistance with an order?
Our support team is available Monday through Friday to address specific account or fulfillment questions.